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What has happened to customer solutions? Is Dish Network outsourcing now? Each and every time I have called Dish Network for anything, I have been connected to someone with a us sounding name who clearly sounds global. I have nothing at all against people utilizing countries, but when I want customer service I need to speak to someone I can fully k… Read More


First call resolution rate or the share of total incoming volume of payroll software support calls without any escalation or call back is necessary. A 90% or greater same day resolution rate for client support calls is a particular indicator associated with the excellent software program customer support team. What's the first call resolution rate … Read More


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The distributed star topology is several consumers topology. It begins getting linear bus but at interval along the bus a junction box or hub may be attached. From hub on the workstation it resembles a star sort of topology. It is important to install sub hubs for the goal of further branching. The distributed star topology is usually combined with… Read More